Shipping policy
At Calvolab, we are committed to delivering your orders quickly, safely, and efficiently.
📦 Order Processing
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- Once your order is shipped, you will receive a confirmation email/SMS with tracking details
🚀 Shipping Time
- Standard Delivery: 3–7 business days
- Express Delivery: 1–3 business days (if available)
⏳ Delivery time may vary depending on your location and courier services.
💰 Shipping Charges
- Free Shipping on orders above ₹999 (you can change this)
- Standard shipping fee: ₹49–₹99 (depending on location)
- Express shipping charges may vary
📍 Order Tracking
- Once your order is shipped, tracking details will be shared via:
- SMS
- You can track your order in real-time
⚠️ Delays
While we aim for timely delivery, delays may occur due to:
- High order volume
- Weather conditions
- Courier partner issues
We appreciate your patience in such cases 🙏
📦 Incorrect Address
- Please ensure your shipping address is correct
- Velmora is not responsible for delivery issues due to incorrect details
- Re-shipping charges may apply
🚫 Undelivered Orders
If your order is undelivered due to:
- Wrong address
- Customer unavailable
👉 The order may be returned to us, and re-delivery will be attempted after additional charges
📞 Contact Us
For shipping-related queries:
📧 Email: calvolabs@gmail.com